Privacy Policy

Through our webshop, privacy-sensitive data, or personal data, is processed. We consider the careful handling of personal data highly important and therefore process and secure it with great care. In doing so, we comply with the requirements set by privacy legislation. Among other things, this means that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy policy;

  • we limit our collection of personal data to only the personal data required for legitimate purposes;

  • we first ask for your explicit permission to process your personal data in cases where your permission is required;

  • we take appropriate security measures to protect your personal data and demand the same from parties that process personal data on our behalf;

  • we respect your right to access, correct, or delete your personal data upon your request.

As a company, we are responsible for the processing of your data. In this privacy policy, we explain which personal data we collect and use, and for what purpose. We recommend that you read this privacy policy carefully.

This privacy policy was last updated on 21-10-2026.

Use of Personal Data By using our webshop, certain data about you enters our system. This may include personal data. We only store and use the personal data that is provided directly by you in the context of the service you have requested, or data of which it is clear upon submission that it is intended to be processed by us.

We use the following data for the purposes mentioned in this privacy policy:

  • Name and address details

  • Phone number

  • Billing address

  • Email address

  • Payment details

  • Gender

  • IP address

Handling Orders When you place an order with us, we use your personal data to process it. If necessary for proper processing, we may also provide your personal data to third parties. You can read more about this further down in this privacy policy.

Registration For certain parts of our webshop, you must first register. We store this data so that you do not have to enter it repeatedly and so that we can contact you regarding the execution of the agreement. The agreement generally means no more than that you order a product from us and we deliver it to you.

We will not provide this data to third parties unless this is necessary to execute the agreement you conclude with us or if this is legally required. In case of suspected fraud or misuse of our webshop, we may hand over personal data to the competent authorities.

Portal Access With our portal, you can access a management environment where you can set up, specify, and change things yourself. This includes viewing your orders, registering returns, and indicating your email preferences.

Advertising In addition to the information on our website, we may also inform you about our new products and services via email.

Contact There are several ways to get in contact with Wescap.

Form Through our webshop, we offer the possibility to ask questions via a contact form, where you are asked to fill in various details so we can process your question. You choose which data you provide. The data you send us will be kept for as long as the nature of the form or the content of your email requires for full answering and processing.

Newsletter We offer a newsletter to inform interested parties about our products and/or services. Each newsletter contains a link that allows you to unsubscribe. Your email address will only be added to the list of subscribers with your explicit consent.

Publications On the website of Wescap B.V., it is possible that your (voluntarily provided) data becomes public.

ReviewsWhen placing a product review, the data you provide will be published publicly. This makes it visible to everyone on the internet, with the exception of search engines. This concerns:

  • Your name

  • Your age group

You are not obliged to provide this information. You choose which information you share. Internally, we can see your IP address. This sometimes helps us to contact you following a negative experience. Upon request, we will anonymize the information you have entered.

If you are dissatisfied with a product, an employee may contact you to find an appropriate solution for the problem or complaint.

Google Analytics We use Google Analytics to track how visitors use our webshop. We have signed a data processing agreement with Google to make arrangements about the handling of our data. This agreement is configured to be as privacy-friendly as possible.

Cookies Wescap uses cookies. These are text files that are automatically placed on your computer by your browser. You can disable our cookies at any time.

Wescap places different types of cookies, namely:

  • Functional cookies

  • Analytical cookies

  • Tracking cookies

Functional cookies: These cookies are necessary for the website to function properly. We use them, for example, to remember what you have placed in your shopping cart.Analytical cookies: We need these cookies to optimize the user experience, making the website more pleasant to use. These cookies hardly affect your privacy.Tracking cookies: Wescap B.V. uses tracking cookies for marketing purposes to show you relevant advertisements.

Additionally, there are third-party cookies. These cookies are placed by partners. For more information about these cookies, we recommend reading the privacy policies of the respective parties or our cookie statement.

Security We take security measures to limit misuse of and unauthorized access to personal data. Wescap utilizes firewalls and encryption, among other things. Furthermore, Wescap uses a connection with an SSL EV certificate. This means your information is sent encrypted so that the data cannot be intercepted.

Retention Periods The personal data described above are retained for as long as necessary to process your orders, including warranty. The data is then deleted, unless there is a statutory obligation requiring longer retention (such as the seven-year fiscal retention obligation for payment data).

If you have registered an account, your data will be kept until you withdraw your consent. In addition, you can ask us to delete your data at any time.

Third-Party Websites This privacy policy does not apply to third-party websites connected to our webshop via links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy policies of these websites before using them.

Phone Calls We randomly record incoming phone calls to monitor the quality of our services and to use real conversations for internal training of Wescap B.V. employees. The recordings are stored in a secure environment and are only accessible to authorized employees. Calls that are not reviewed and not used in training will be automatically deleted after one week. If you do not want the call to be recorded, you can indicate this to the employee. They will make a note, after which it will be checked whether the call was recorded or not. In the event the call was recorded, it will be deleted immediately.

Changes to this Privacy Policy We reserve the right to make changes to this privacy policy. It is advisable to consult this privacy policy regularly so that you are aware of these changes.

Access and Modification of Your Data For questions regarding our privacy policy or questions about accessing and modifying (or deleting) your personal data, you can contact us at any time using the contact details below.

You can also send us a request to view, modify, or delete your data. You may also request a data export of the data we use with your consent or state with reasons that you want us to restrict the processing of personal data.

To prevent abuse, we may ask you to adequately identify yourself. When it comes to accessing personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in your browser settings. If the data is incorrect, you can request us to modify or delete it.

Data Protection Authority (Autoriteit Persoonsgegevens) Of course, we are happy to help you if you have complaints about the processing of your personal data. Under privacy legislation, you also have the right to file a complaint with the Data Protection Authority against the processing of personal data. You can contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) for this.

Contact Details Wescap B.V. Veldkampweg 19, Ommen info@Wescap.nl 0527 690 404

Safe Shopping To ensure that you can shop as safely as possible during your visit to our site, Wescap has built SSL security into its webshop. Using SSL, transaction data is sent encrypted over the internet. SSL security does not require any additional software. You can recognize an SSL connection by the "padlock" icon in your browser's status bar.

Canvas Fingerprinting Canvas Fingerprinting is a technique used on our website by reCaptcha V3. reCaptcha V3 is a bot protection tool used to distinguish between bots and humans. These bots are blocked from our forms to prevent abuse. Additionally, we do not have to unnecessarily bother people with outdated captcha solutions (solving puzzles) to submit a form, which benefits user-friendliness.